Privacy Protection

mdy97 Privacy Policy

This page explains how your personal information is handled, for what purposes it is used, and how it is protected.

Last Updated: 29 October 2026

1. Introduction

mdy97 is a digital casino platform built for players in Myanmar. We take the security of your personal information and the protection of your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you access and use the mdy97.run website ("Service"), and how we use and share that information.

Please read this policy carefully and make sure you understand your rights and responsibilities. By continuing to use the Service, you are considered to have agreed to the terms of this policy.

2. Information We Collect

We collect the following categories of information for the purpose of providing our services, managing accounts, and fulfilling legal obligations.

2.1 Information You Provide

  • Name, date of birth, and contact email address
  • Account login credentials (username and password hash)
  • Payment method details for financial transactions
  • Message content sent when contacting customer support
  • Identity documents required for KYC (Know Your Customer) verification

2.2 Automatically Collected Information

  • IP address, browser type and version
  • Login date, time, and pages visited in sequence
  • Game Records — records of games played, deposits, withdrawals and winnings
  • Device identifier (browser fingerprint and session token, not IMEI)
  • Data collected from cookies and similar tracking technologies

2.3 Data collected without direct input

We may collect publicly visible information from public-facing channels (licensed casino platforms) to improve our service and check security. This should not include personally identifiable information.

3. Purpose of Data Use

Collected data is used only for the following purposes—

  • Account registration, verification and access management
  • Processing deposits and withdrawals securely
  • Providing customer service and responding to enquiries
  • Fraud prevention, cybersecurity checks and anti-money laundering (AML)
  • Improving the player experience and our service
  • Meeting legal obligations and financial compliance requirements
  • Sending promotional information matched to player preferences (only with your consent)

We will not use your personal data for any purpose not stated in this policy.

4. Third-Party Sharing

We do not share your personal data with external companies or individuals, except in the following cases—

  • Service Providers — Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and IT infrastructure providers will receive only the data needed to deliver their service, and must act in accordance with our instructions.
  • Legal Requirements — Where required to comply with legal proceedings, court orders or regulatory requests related to financial compliance.
  • Business Mergers — In the event of a mdy97 merger or asset sale, your data will continue to be handled with protections consistent with this policy by the incoming service provider.

We will not sell personally identifiable casino data to any third-party marketing company, data broker or advertising company.

5. Cookies and Tracking Technologies

Our website uses both session cookies and persistent cookies. Cookies keep your session running smoothly and improve the player experience.

Cookie Types

  • Essential Cookies — Maintain your account login session and protect against security request forgery. Disabling these cookies will prevent the service from working properly.
  • Functional Cookies — Remember the games players visit most often and language preferences.
  • Analytics Cookies — Help us understand how the website is used so we can improve the service.

You can restrict or delete cookies through your browser settings, but disabling essential cookies may cause some parts of the service to stop working correctly.

6. Data Retention Period

We will retain your personal data for as long as needed to provide the service and meet our legal obligations. Financial transaction records will be kept for the period required by financial law.

After an account is closed and the retention period ends, personally identifiable data will be securely deleted, with only the records needed for accounting purposes retained as necessary.

7. Security Measures

mdy97 has the following technical security measures in place to protect your personal data—

  • TLS/SSL encryption — to protect data transfers
  • Encrypted database storage — to prevent data leaks
  • Access controls — staff can only access data when required for their role
  • Regular security audits and vulnerability assessments
  • Data Backup and Loss Prevention Measures

We apply digital security measures, but we cannot guarantee that any data transmission is 100% free from cyber threats. We continuously improve our measures to provide a safe experience for players.

8. Your Rights

You have the following rights regarding the data handling we carry out—

  • Right to Access — You may ask what personal data we hold about you.
  • Right to Rectification — You may request correction of inaccurate or incomplete data.
  • Right to Erasure — You may request deletion of personal data that is no longer relevant to the service (unless legal obligations prevent this).
  • Right to Restriction — In certain circumstances, you may request that we limit how we process your data.
  • Right to Data Portability — You may request that your personal data be provided in a readable format.
  • Right to Object — You may object to the processing of your personal data for marketing purposes.

To exercise any of the rights above, contact us at [email protected]. We will respond within the period permitted by law.

9. Age Restriction

mdy97 services are intended for users aged 21+ only. We do not knowingly collect personal data from individuals under 21. If you believe we have received data from a person under 21, please notify us immediately at [email protected] and we will delete that data right away.

10. Policy Changes

We may update this Privacy Policy in line with service changes, legal requirements, or operational improvements. Any revised policy will be published on this page and the "Last Updated" date will be updated. For significant changes, we will make every effort to notify you by email.

Continuing to use the service after a policy change will be taken as acceptance of the updated policy. If you do not agree with the changes, you may stop logging in to mdy97 and request account closure through our contact channels.

11. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach the mdy97 customer support team through the following channels—

  • Email — [email protected]
  • Live Chat — Available in Myanmar language 24/7 on the website

Our team is always ready to carefully respond to any questions you have about your personal data.

What You Should Know About Privacy Protection

mdy97 uses your personal information only for account management, processing financial transactions, preventing fraud and money laundering, providing customer support, and meeting legal obligations. Your data is not used for any purpose outside of these.

Yes. Payment information is transmitted with TLS/SSL encryption and stored in an encrypted database. We do not have direct access to your payment data — all transactions are processed through payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay.

No. mdy97 does not share players' personally identifiable information with any third-party marketing companies, data brokers, or advertising companies. Data is shared only as needed with service providers to deliver our services, and to meet legal requirements.

Yes. You can contact [email protected] to request deletion of personal information that is no longer related to the service. However, financial transaction records required to meet financial and legal obligations must be retained for the period specified by law.

You can restrict or delete cookies through your browser settings. Analytics cookies and functional cookies can be turned off. However, if you disable essential cookies that maintain account login and session, you may have difficulty logging in to mdy97.

Yes. You can send a data access request to [email protected]. We will explain the categories of personal information we hold about you and how it is processed. We will respond within the period permitted by law.

If there are significant changes, we will make every effort to notify you at your registered email address. Even if you do not receive a change notification, you can regularly check the "Last Updated" date on this policy page.