Responsible Gaming —
Learn safe ways to play with mdy97
Gambling should be for fun only. On this page you can read about ethical gaming practices, self-control tools, and how to get help at mdy97.
Keep gambling as entertainment only
Responsible gaming is one of mdy97's core policies. Every player should approach their play time as fun and relaxation, not as a way to deal with financial losses. Always remember that gambling is an entertainment activity, not a way to earn income.
We strictly limit our platform to players aged 21 and above only. We also provide self-set limits and tools so players can stay in control. If you run into any gambling-related issues, our team is available 24/7 to help.
The protection tools we provide
Self-Exclusion
If you want to stop gambling temporarily or permanently, contact our support team to have your account locked for a set period. This tool is especially useful for anyone who needs to take a break from gambling.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit through customer support. This is an effective way to keep your gambling spending under control in advance.
Time-Out
You can request a Time-Out through our support team to pause gambling for short periods such as 7 days, 1 month, or 3 months. Access will be locked until the period is over.
21+ Age Verification
We strictly enforce registration for players aged 21 and above from the very start. Accounts belonging to anyone who does not meet the age requirement are closed immediately.
24/7 Support
If you have any concerns about gambling, you can reach our support team instantly via 24/7 Live Chat in Myanmar language. Self-exclusion requests and limit settings are handled right away.
Fair Gaming System
Our game systems use RNG technology verified by independent auditors. This ensures all results are fair and cannot be predicted in advance.
Signs You Can Recognise as Problem Gambling
If any of the following signs apply to you, stop playing immediately and seek help.
Warning Signs to Watch For
- Chasing losses by continuing to play to win back money you've lost
- Spending more than your budget on gambling
- Feeling like you can't go without gambling
- Neglecting family, work or health because of gambling
- Borrowing money to gamble
- Feeling like you need to hide the fact that you're gambling
- Trying to stop gambling but failing
Healthy Gambling Habits
- Set a clear budget before you play
- Only play with money you can afford to lose — never chase your losses
- Set a time limit before you play and stick to it with a timer or time frame
- If you're no longer having fun, stop and take a break right away
- Don't gamble when you're under pressure or dealing with personal problems
- Always remember that gambling is not a source of income
- Take regular breaks from gambling
mdy97's Commitments
Here are the commitments we make to player safety and responsible gambling.
- 01 To block anyone under 21+, we run checks every time an account logs in.
- 02 Self-exclusion requests are handled immediately through customer support and the account will remain closed for the full duration.
- 03 Players' personal data is protected with SSL encryption and handled strictly in line with our privacy policy.
- 04 We strictly follow the rule that our service advertising must not be directed at players who may have gambling-related problems.
- 05 All games on the platform are verified with fair, unpredictable RNG, so every player competes on a level playing field.
- 06 Gambling-related concerns can be reported in Myanmar language via 24/7 Live Chat or [email protected], and the necessary tools will be put in place right away.
Steps to Check Yourself
Here are step-by-step actions to help you keep your gambling under control.
- Set a budget in advance — Decide how much you're going to play with before you start, and stop when that amount is gone. Never go beyond that amount.
- Limit your play time — Decide in advance how long you'll play each day or week and set it with the Time-Out tool.
- Set deposit limits — Contact the support team and ask them to set a daily or monthly deposit limit for your account.
- Take a break from gambling — If you hit a losing streak, take a break and stop playing. Playing in anger always leads to worse outcomes.
- Talk to someone — If gambling is causing you problems, open up to a family member or someone close to you — don't go through it alone.
- Request self-exclusion — If you need help stopping, email [email protected] — it will be handled right away.
We're always here to help with responsible gambling
Are you experiencing gambling problems? Our 24/7 Live Chat is ready to help you in Myanmar language. You can also visit our FAQ page for any gambling-related questions.